Privacy Policy

At Sharp Dispatch, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us while using our truck dispatching services. We strive to handle your data with the utmost care and transparency. By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1 Personal Information:

When you engage with our truck dispatching services, we may collect certain personal information from you, including but not limited to your name, email address, phone number, and company details. We require this information to provide you with our comprehensive dispatch services effectively.

1.2 Communication Data:

We may collect information that you provide to us when you communicate with our team via email, phone calls, or any other means of communication. This may include records of your correspondence and any attachments or documents shared during the communication process.

Use of Information

2.1 Service Provision:

We use the information collected to deliver our truck dispatching services to you efficiently. This includes making calls, negotiating fees, managing invoices, and collecting detention fees on your behalf.

2.2 Communication:

We may use your contact information to communicate with you regarding our services, respond to your inquiries, provide updates, and address any concerns or issues you may have.

2.3 Internal Record Keeping:

We may use the information for internal record-keeping purposes, such as maintaining accurate client records, improving our services, and analyzing trends to enhance the efficiency and effectiveness of our dispatching operations.

2.4 Legal Obligations:

In certain cases, we may be required by law to disclose your personal information to comply with legal obligations, regulatory requirements, or respond to lawful requests from public authorities.

Data Security

We take the security of your personal information seriously. We implement reasonable and appropriate physical, technical, and administrative measures to safeguard your data against unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission or storage over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.

Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in delivering our dispatching services, managing our website, or conducting business operations on our behalf. These third-party providers are obligated to maintain the confidentiality and security of your information.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed or upon your request.

Your Rights

You have the right to access, update, correct, or delete your personal information held by us. If you wish to exercise any of these rights or have any questions or concerns about the processing of your personal information, please contact us using the information provided at the end of this Privacy Policy.

Changes to the Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes made will be effective immediately upon posting the revised version on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us:

We will make every effort to address your inquiries promptly and resolve any issues you may have regarding the privacy and security of your information.